Intervention Helpline follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Intervention Helpline uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Information Collection and Usage
Upon contracting or registering to use the Website, we may ask you to provide us with information such as your name, e-mail address, mailing address, phone number or business name and other such credentials that are necessary to authenticate users, validate user actions, or communicate with users. We collect this information from you when you subscribe to our newsletter, respond to a survey, fill out a form or call a phone number listed on the Website. We will not use this information for any other purpose than providing you with the information requested by you through the Website. You may, however, visit the Website anonymously.
We do not collect any information about you from other sources outside of your interaction with the Website or when you call a phone number listed on the Website. We will not share your data or content with anyone with your express consent and only to the extent necessary to provide you with the products and/or services requested. We will not sell or otherwise transfer your data or content to advertising platforms, data brokers, information resellers, or any other third-party organizations. Additionally, we will not use your data or content for advertising, marketing or similar services.
How We Utilize Your Information and Data
We do not collect any Personally Identifiable Information from you unless you voluntarily choose to disclose such information while using the Website or contact us via e-mail or telephone call.
In order to take advantage of certain services and features on the Website, you must provide certain Personally Identifiable Information and Anonymous information.
If you submit Personally Identifiable Information to us through the Website, then we may use your Personally Identifiable Information to improve our services to you, and to identify and authenticate your access to the Website’s services. In addition, we use Anonymous Information in aggregate form to build higher quality, more useful services by performing statistical analyses of the collective characteristics and behavior of our user to personalize your experience on the Website.
We may use your e-mail address to send you notifications and information that are related to your use of the Website, answer your questions about the Website, or fulfill a legal or regulatory disclosure requirement.
Intervention Helpline is not attempting to provide any type of health advice or analysis to users. The Website is simply presenting users with information regarding substance abuse and treatment centers. Users should not interpret the Website’s display of this data as any type of assessment from Intervention Helpline. Intervention Helpline will not be held responsible for any assessment or decision users make based on the data presented in the Website.
Data That You Direct Us To Share
Note that Intervention Helpline has no access to or control over these cookies that are used by third-party advertisers.
Third-Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Intervention Helpline does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Credit Card Information
We recognize the importance of respecting the integrity of credit card and related contact information that you provide and limiting access only to personnel authorized to process your request and/or certain third-party vendors.
The privacy and security of user data is as important to us as it is to you. We maintain strict physical, electronic, and procedural safeguards that are designed to control and protect your data from unauthorized access. We adhere to accepted industry privacy standards and comply with our own privacy practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we follow accepted industry standards and implement reasonable security practices to protect your Personally Identifiable Information. We cannot guarantee its absolute security.
How can I correct, amend or delete my personal information and/or opt out of future communications?
You may opt out of any future contacts from us at any time. Contact us via the phone number, contact form or mailing address on our website at any time to:
- See what data we have about you, if any;
- Change/correct any data we have about you;
- Ask us to delete any data we have about you; and/or
- Opt out of future communications from us.